The geyser gets fixed, and everyone knows when.
Tenants raise a ticket with a photo from the app or on WhatsApp. It lands with the right person, carries a due time based on urgency, and the tenant sees progress without calling the warden three times.
- Geyser not workingUrgentRoom 204 Plumber Due today
- Tube light flickeringNormalRoom 207 Electrician Due tomorrow
- Weak wifi near windowLowRoom 201 Network vendor In progress
What Fix-It Tickets handles for you
Raise with a photo
Tenants snap the problem and describe it in a line. Room and bed are attached automatically.
Smart assignment
Plumbing to the plumber, electrical to the electrician. AI Caretaker sets category and urgency.
Due times
Urgent issues get hours, routine ones get days. Overdue tickets escalate to the manager.
Staff and vendors
Assign in-house staff or outside vendors. Vendors update status from a simple link.
Preventive tasks
Schedule water tank cleaning, pest control and fire extinguisher checks so they repeat.
Cost tracking
Log spend per ticket. Costs roll into owner statements when you manage for others.
Four steps, then it runs on its own
- 01
Tenant raises
From the app or a WhatsApp message with a photo.
- 02
Triage
Category, urgency and due time set, then assigned to staff.
- 03
Fix and update
Staff mark progress and upload an after photo.
- 04
Close
Tenant confirms it is fixed, or reopens it.
Rooms that work with this one
AI Caretaker
Answers tenants and enquiries day and night
Room Board
Every bed, live occupancy and notice periods
Rent Collector
Invoices, online payment, reminders, deposits
Tenant Onboarding
ID checks, digital agreements, move-in
Mess Manager
Menus, meal opt-ins, kitchen headcount
Owner Payouts
Monthly statements and payouts to owners
Occupancy Insights
Vacancy forecasts and pricing suggestions
Questions about this room
Do vendors need an account?+
No. Vendors get a secure link for each job where they can update status and add photos.
Can tenants rate the repair?+
Yes. Tenants can confirm and rate a closed ticket, which helps you track staff and vendor quality.
Can I see repairs by room?+
Yes. Each room keeps its repair history, so repeat problems are easy to spot.
What about common areas?+
Tickets can be raised for kitchens, washrooms, lifts and other common areas, not just rooms.
Bring your first building online this week.
- Day 1Draw your floors and rooms, set bed rents and house rules
- Day 2Import your tenant list and send app invites
- Day 3Rent invoices, reminders and AI Caretaker go live
30 days free on your first property. No card needed to start.